What are the check-in and check-out times at The Grand By Skycity?
Check-in is at 15:00 and check-out is by 11:00.
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The Grand By Skycity – A Favorite for Families in Auckland
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Key details
About the Hotel
90 Federal Street, Auckland,
- Next to the Convention Centre
Great
8.9
9.2
4.4
4.3
5-star hotel with direct access to SkyCity casino and Sky Tower in Auckland's CBD
Location & Entertainment
The hotel is located within the SkyCity entertainment complex, offering direct access to a
Dining
The hotel features award-winning restaurants including
Wellness & Fitness
The fully equipped fitness centre includes a
Rooms & Views
Rooms and suites offer views of Auckland Harbour or the city skyline from floor-to-ceiling windows. Each room has a modern bathroom with bathtub, separate shower, bathrobes, and slippers. Select rooms on higher floors provide spectacular
Services & Amenities
Multilingual staff, including Chinese-speaking personnel, provide personalized assistance. Valet parking is available at an extra cost, and the hotel offers 24-hour front desk and concierge service. The hotel provides babysitting/child services, laundry, dry cleaning, and meeting/banquet facilities.
Highlights
Location: Adjacent to SkyCity casino, Sky Tower, and CBD attractions
Dining: Award-winning restaurants Gusto at the Grand and MASU
Wellness: 25-metre heated lap pool, East Day Spa, sauna
Rooms: Harbour and city skyline views from select rooms
Entertainment: On-site casino and theatre, Weta Workshop access
Services: Chinese-speaking staff, valet parking, babysitting
“The Grand By Skycity presents a mixed experience, as some aspects don't quite reach the expected level for a luxury establishment. While its location near the Sky Tower and access to amenities like the casino and dining venues are definite advantages, reports of service inconsistencies and room quality issues raise concerns. Ultimately, it appears that the hotel's premium pricing may not always align with the delivered experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Grand King Accessible Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Grand Deluxe Twin Room2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
- Grand Deluxe King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at true.
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Indoor swimming pool
- Casino
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At The Grand By Skycity, the onsite dining experience is a delightful fusion of modern ambiance and authentic flavors. Whether nestled in the chic surroundings of Metita or enjoying a casual bite, every meal presents an opportunity to connect over delectable dishes crafted with care.
The Grand By Skycity Location
90 Federal Street, Auckland,
Explore Auckland
Local Highlights
SkyTower
1-minute walk
Iconic observation tower offering panoramic views, dining, and thrilling SkyJump experiences for adventure seekers.
Auckland Art Gallery Toi o Tamaki
8-minute walk
Home to an impressive collection of local and international art. Features free admission and engaging exhibitions.
Viaduct Harbour
18-minute walk
Vibrant waterfront area filled with cafes, bars, and stunning views. Ideal for a scenic stroll or dining by the water.
Auckland War Memorial Museum
25-minute walk
National museum showcasing New Zealand's history and culture. Offers guided tours and hosts special events.
Auckland Harbour Bridge Climb
6-minute drive
Thrilling guided climbs offering iconic skyline views. Booking required; suitable for adventure enthusiasts.
Yoga at Victoria Park
11-minute walk
Relaxing outdoor yoga sessions in a serene park setting. Held regularly; suitable for all skill levels.
Cycle the Waterfront
18-minute walk
Scenic bike rides along the waterfront with rental services available nearby. Perfect for active guests.
Depot Eatery & Oyster Bar
1-minute walk
Casual dining spot known for fresh seafood and local dishes. Popular for shared plates and lively atmosphere.
Masu
1-minute walk
Upmarket Japanese eatery specializing in robata grill and sushi. Reservations recommended for prime times.
The Grill by Sean Connolly
1-minute walk
Sleek steakhouse featuring locally sourced meats and innovative dishes. Known for its stylish décor and service.
Spark Arena
20-minute walk
Major venue for concerts and sporting events. Check for upcoming performances featuring top international acts.
Aotea Centre
4-minute walk
Cultural hub hosting theatrical performances, concerts, and exhibitions. Family-friendly events suitable for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 45.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Chinese, Arabic, Korean, Hindi, Bahasa Indonesian, Malay, Tagalog / Filipino
Number of floors:
21
Number of rooms:
332
Former name
skycity grand
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Lovely staff
Delicious breakfast
Free parking
Serene atmosphere
Cons
Uncomfortable pillows
Confusing information
Uncomfortable toilet seat
Guest reviewsShow more reviews
FAQs
About The Grand By Skycity
How far is The Grand By Skycity from Auckland Airport?
The hotel is approximately 20 km from Auckland Airport, which takes about 25 minutes by car.
What fitness facilities are provided at The Grand By Skycity?
The hotel features a fully equipped fitness center with a 25-meter heated lap pool, sauna, and spa pool.
Which dining options are available on-site at The Grand By Skycity?
The hotel offers dining at award-winning restaurants including Gusto at the Grand, MASU, and The Grill.
What amenities do the rooms at The Grand By Skycity include?
Rooms feature air conditioning, a flat-screen TV with satellite channels, a minibar, and a modern bathroom with bathrobes and slippers.
What is the policy for breakfast at The Grand By Skycity?
Breakfast is available for an additional charge of 45 NZD and needs to be arranged in advance.
Does The Grand By Skycity offer any spa services?
The hotel provides a spa and wellness center with a full range of facial and body treatments.
What languages do the staff at The Grand By Skycity speak?
Some staff members speak Chinese, and specialized services are also available.
How close is The Grand By Skycity to nearby attractions?
The hotel is located 0.5 km from Sky Tower and within a short distance of Aotea Centre and Britomart.
What are the options for entertainment at The Grand By Skycity?
Guests can enjoy access to a 24-hour casino, a theater, and a variety of entertainment options within the SkyCity complex.
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